Settings
Sozlamalar
Ulanishlar, rubrika va qulflangan bo'limlar. Jonli ulanish Phase 1b'da yoqiladi.
Ulanishlar
Assistant
CityFuel Test
Vapi API
ulanmagan — Phase 1b
Anthropic (Claude)
ulanmagan — Phase 1b
Postgres DB
ulanmagan — Phase 1b
Kalitlar .env.local orqali ulanadi
Rubrika mezonlari
Ochilish & identifikatsiya
"Alexandra from CitiFuel" to'g'ri tanishtirdimi, ruxsat so'radimi
Tabiiylik
Filler'lar, qisqa navbatlar, ohangga moslashish — robotmi yoki insonmi
Discovery sifati
To'g'ri savollar, bittadan, kerakli ma'lumotni yig'di
Objection yopish
"Already have a card", "not interested" — qanday boshqardi
Compliance
Taqiqlangan da'volar yo'qmi (truck stop, guaranteed approval, no fees)
Tool ishlatishi
save_call_result & end_call_tool to'g'ri vaqtda, to'g'ri tartibda
Natija
Lead, callback, email yoki toza yopilish — maqsadga yetdimi
Qulflangan bo'limlar (guardrail)
Quyidagi bo'limlar huquqiy/compliance ahamiyatga ega. AI ularga tegadigan tuzatish taklif qilsa, u majburiy tasdiqtalab qiladi va hech qachon avtomatik o'zgartirilmaydi.
§ RED-ALERT FORBIDDEN BEHAVIOR § PITCH ACCURACY RULES § COMPANY IDENTITY RULES § AUTOMATIC FINAL GOODBYE § STRICT STRUCTURED SAVE RULE